Terms of Service


 Creative Coworking Terms and Conditions


The following Terms and Conditions (“Terms”) describe your rights and obligations with respect to your Membership at Creative Coworking and the Services provided under the Membership Agreement between You and Creative Coworking. The terms and provisions of the Membership Agreement are incorporated as though fully written below.


BY EXECUTING THIS DOCUMENT, ACCESSING THE PREMISES, AND/OR USING ANY SERVICES, YOU AGREE TO ABIDE BY AND BE BOUND BY THE FOLLOWING TERMS:



 1. SERVICES

1.1. Services Defined: “Services” means your (i) use or receipt of any services in connection with your Membership, Day Pass, or any other use of space in the Premises, (ii) access to and use of our online Member Portal (if applicable), (iii) any events hosted by Creative Coworking, whether member only or open to nonmembers, and whether located on the Premises or elsewhere, and (iv) any other related services, features, or offerings in connection with each of the foregoing. Additional Services may be made available to you at the Premises or by Creative Coworking in its sole discretion. For more information about additional Services, please submit a request at hello@theartistworkspacecle.com. Additional Terms may apply to any such additional Services, and to the extent you use any such additional Services, you are agreeing to abide by and be bound by any such additional Terms.


1.2. Exclusive Membership: Your Membership is exclusive and personal and does not entitle you to extend access to the Services or Premises to any third parties. The availability and scope of the Services are subject to change from time to time in Creative Coworking’s sole discretion. From time to time, Creative Coworking may also make modifications, deletions, or additions to these Terms and will provide you with notice via email or posted notices in the space. Unless otherwise set forth in the Agreement or these Terms, such modifications shall be effective immediately upon notice.




 2. PAYMENTS

2.1. Payment Terms: You hereby acknowledge and agree that you have purchased certain Services in accordance with the Agreement. By entering into the Agreement and these Terms, and providing your payment information, you agree to pay the recurring or nonrecurring fees set forth in the Agreement, for other Services purchased by you, or as such purchased Services are updated from time to time upon notice to you. All recurring fees shall be charged to your payment method on the first (1st) day of each month. Overage fees and any other nonrecurring fees shall be charged to your payment method within thirty (30) days following your accruing of such fees.


2.2. Late Payments: If any amount due, whether recurring or otherwise, is not paid within five (5) days of the due date, you will automatically be charged a late fee of Ten and 00/100 Dollars ($10.00). Past due amounts shall accrue interest at the rate of 5% per annum until paid in full. Any payments received shall first apply to the late charges, then to any outstanding fees, and then to current fees due. All payments made by you or automatically deducted by Creative Coworking shall be nonrefundable.


2.3. Fee Modifications: Creative Coworking reserves the right to modify any fees upon notice to you. Any changes in fees shall become effective on the immediately following subscription period. Your continued use of the Services following notice of any such fee modifications constitutes your agreement to such modified fees.




 3. MEMBER PORTAL

3.1. Account Management: Members may manage their accounts, payments, and membership details through an online member portal (the “Member Portal”) if and when it becomes available. Creative Coworking will provide instructions for accessing and using the portal when it is implemented.


3.2. Accuracy of Information: Members are responsible for maintaining accurate and uptodate account information, including contact details and payment methods.




 4. LINKING TO A COMPANY

4.1. Company Association: During the registration process, you may identify a company or organization (a “Company”) with whom your Profile is associated. Alternatively, your individual Profile may have been created by an authorized representative of your employer or other entity for which you provide services, and your Profile will be associated with such Company. You agree that you will not falsely represent your association with any Company, impersonate any third party, or otherwise submit or present any false or misleading information to us or Creative Coworking community.


4.2. Updates to Company Association: In the event your relationship with the Company in your Profile changes or ends, you agree to promptly update your Profile to reflect this or submit a request to do so at hello@theartistworkspacecle.com. If your Services are provided by or through a Company, you may lose access to the Services upon termination or change in status of your relationship with such Company.


4.3. Representation and Indemnification: If you are an authorized representative of an entity receiving the Services, you hereby warrant and represent to us that (a) you have the proper authority to create, terminate, and maintain your Profile and to add and remove individual members to and from your Profile, and (b) you have obtained all necessary consent from any applicable individuals for the creation of such Profile. You agree to indemnify us for any loss we may suffer as a result of any breach of these warranties and representations.




 5. ACCESS

5.1. Day Pass Hours: Day Pass holders may access Creative Coworking during regular business hours, from 10:00 AM to 5:00 PM, unless otherwise specified.


5.2. Guest Policy: Members may bring guests to the space, provided they adhere to these Terms and Conditions. Members are responsible for their guests’ conduct and any damages caused by them.


5.3. Credentials:  

    You are solely responsible for maintaining possession and security of your Credential (e.g., keycard or access code).  

    You hereby agree to promptly notify us if you lose your Credential or suspect your Credential has been stolen.  

    You acknowledge and agree that the Credential shall remain the property of Creative Coworking, and you must immediately return your Credential to Creative Coworking upon cancellation, expiration, or termination of the Agreement and/or Services.  

    Creative Coworking reserves the right to charge you a replacement fee for any lost, stolen, or unreturned Credentials.




 6. SECURITY

6.1. Identification: You may be required to present a valid government issued photo identification to gain access to the Premises.  

6.2. Guest Access: You understand and agree that it is your obligation to notify and obtain permission from Creative Coworking if you wish to bring nonmembers, guests, or any nonparties to the Agreement to the Premises, whether for meetings or community events. Guests must sign in at the front desk and comply with any restrictions or policies imposed by Creative Coworking.  

6.3. Video Surveillance: For security purposes, Creative Coworking may record certain areas of the Premises via video. You consent to such recording and any use Creative Coworking may need to make in the course of its business operations.  




 7. USE OF SPACE

7.1. Shared Space: Creative Coworking is a shared environment. Members and guests are expected to respect others by maintaining a clean, quiet, and professional atmosphere.  

7.2. Personal Belongings: Members are responsible for their personal belongings. Creative Coworking is not liable for lost, stolen, or damaged items.  

7.3. Art Storage:  

    Artwork may be stored in Creative Coworking on a case-by-case basis as allowed by the owner.  

    Artwork will be stored facing upwards unless otherwise specified by the owner.  

    Creative Coworking is not responsible for lost or damaged artwork due to negligence, flooding, weather, or other unforeseen circumstances.  

    Unclaimed artwork (after reasonable attempts to contact the owner of the art) may be used or disposed of at Creative Coworking’s discretion.  

    Artwork can be stored for an unlimited timeframe if properly claimed by its owner. However, Creative Coworking reserves the right to begin charging storage fees as needed.




 8. PHONE BOOTHS

8.1. Temporary Use: Phone booths at the Premises are available for temporary use only and may not be used for continuous, everyday work. Members must respect reasonable time limits to accommodate others.  




 9. CONDUCT AND COMMUNITY GUIDELINES

9.1. Respectful Behavior: Members and guests must treat others with respect and professionalism. Harassment, discrimination, or disruptive behavior will not be tolerated.  

9.2. Damage to Property: Members are responsible for any damage they cause to Creative Coworking’s property or facilities.  

9.3. Compliance with Laws: Members and guests must comply with all applicable local, state, and federal laws while using the space.  

9.4. Prohibited Activities: The following activities are strictly prohibited:  

    Smoking or vaping inside the premises.  

    Illegal or unauthorized use of the space.  

    Disruptive or unsafe behavior.  




 9.5 Right to Refuse Service; Membership Revocation

Creative Coworking reserves the right, in its sole and absolute discretion, to refuse service to any individual and to revoke, cancel, or decline to renew any Membership or Day Pass at any time, for any or no reason, including but not limited to disruptive, unsafe, disrespectful, or inappropriate behavior.

Such behavior includes, without limitation:

  • Excessive or disruptive noise, including loud or persistent talking

  • Strong or disruptive odors

  • Harassment, discrimination, or conduct that interferes with others’ use and enjoyment of the Premises

  • Any behavior deemed by Creative Coworking to negatively impact the community environment

If Creative Coworking determines that a member, guest, or visitor is interfering with the safety, comfort, or productivity of the space, Creative Coworking may immediately remove the individual from the Premises and/or terminate their Membership or access to the Services, without refund.

Creative Coworking shall have no liability to you or any third party for exercising its rights under this Section.






10. ADDITIONAL RESTRICTIONS

10.1. Age: Services are only available to members or guests who are eighteen (18) years of age or older.  

10.2. Conduct: You shall not use the Premises or perform any activity that is unlawful, disruptive, dangerous, or likely to cause damage to Creative Coworking, its employees, members, or property.  

10.3. Pets: No pets are permitted on the Premises.  

10.4. Use: You shall not use the Premises for retail, medical, or any other use involving frequent visits from guests, clients, or customers.  

10.5. Intellectual Property (Third Parties): You shall not copy or use any information or intellectual property of other members or guests without their consent.  

10.6. Intellectual Property (Creative Coworking): You may not use Creative Coworking’s name, trademarks, logos, or other intellectual property without prior written consent.  




11. DEFAULT / REMEDIES

11.1. Remedies for Default: If you fail, or if Creative Coworking suspects that you have failed, to comply with any of the provisions of these Terms and/or the Agreement, or at any other time when Creative Coworking, in its sole discretion, sees fit to do so, Creative Coworking may, in its sole and absolute discretion:


(i) restrict or suspend your access to the Premises, your Profile, your Membership, and/or the Services by delivery of notice to you;


(ii) terminate the Agreement, your Membership, your Services, and/or access to the Premises by delivery of notice to you; and/or


(iii) decline to renew your Membership, Agreement, and/or any Services at the end of your membership period for any or no reason.


In the event of a default described above, Creative Coworking may pursue any and all remedies available under the Agreement and at law or in equity.


11.2. Termination of Possession: Upon the termination of the Agreement, or termination of your right of possession, it shall be lawful for Creative Coworking, without formal demand or notice of any kind, to:


(i) re-enter and remove you and all persons and property from the Premises;


(ii) keep in place and use, or remove and store, all fixtures, equipment, and other property left at the Premises or elsewhere on the property;


(iii) accelerate all membership dues owed for the remainder of the membership term; and


(iv) recover from you the sum of such membership dues, along with all other amounts accrued and owed hereunder.


All past due amounts shall accrue interest at a rate of 7% per annum until paid by you.


11.3. Reimbursement for Expenses: In addition, you shall reimburse Creative Coworking for all actual and reasonable expenses arising out of any events of default hereunder, including, without limitation:


(i) all actual and reasonable costs incurred in collecting amounts due from you under the Agreement (including actual and reasonable attorneys’ fees incurred and the costs of litigation and the like); and


(ii) all customary and necessary expenses incurred by Creative Coworking in attempting to relet the Premises, such as advertising and brokerage fees.


The reimbursement from you shall be due and payable immediately following written notice from Creative Coworking that an expense has been incurred, with documentation substantiating such expenses, without regard to whether the expense was incurred before or after the termination.




12. CANCELLATION

12.1. Cancellation by Member: Monthtomonth members may cancel their membership upon fifteen (15) days’ prior written notice to Creative Coworking, by submitting a written cancellation request at hello@theartistworkspacecle.com.


12.2. Cancellation by Company: If your individual account was created by a Company, an authorized representative of such Company may at any time terminate your individual account by contacting Creative Coworking.


12.3. Effective Date of Cancellation: If a month-to-month member cancels, said cancellation will be effective fifteen (15) days following Creative Coworking’s receipt of said notice of cancellation.


12.4. No Refunds: We do not provide refunds upon termination or cancellation of your account with respect to amounts already paid. You will remain liable for past due amounts, and we may exercise our rights to collect payment, despite such cancellation.


12.5. Survival of Terms: Sections 10, 11, 13, 14, and 15(a) shall survive any termination or expiration of these Terms.


12.6. Long-Term Memberships: Members whose terms are longer than one month may NOT cancel prior to the expiration of the term set forth in their Membership Agreement, unless otherwise agreed upon in writing by Creative Coworking in its sole and absolute discretion.




13. DAMAGE TO PREMISES; INDEMNIFICATION

13.1. Repair Costs: You shall be responsible for the cost to repair all damage to the Premises or any personal property caused by you, your employees, guests, or invitees.


13.2. Indemnification: You agree to indemnify and hold harmless Creative Coworking, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of the Services or violation of these Terms.



14. LIMITATIONS OF Creative Coworking LIABILITY

14.1. Waiver & Release of Claims: To the extent permitted by law, you, on your own behalf and on behalf of your employees, agents, guests, and invitees, waive any and all Claims and rights against Creative Coworking, its affiliates, parents, and successors, and each of their employees, assignees, officers, agents, and directors (the “Artist Workspace Parties”) resulting from injury or damage to, or destruction, theft, or loss of, any property or person, and release Creative Coworking Parties from any such Claims.


14.2. Liability of Others: You acknowledge and agree that Creative Coworking shall not be responsible for the actions of any other person, guest, or invitee using Services at the Premises, or any third party or thirdparty products on or provided in connection with the Premises. Creative Coworking does not run background checks on any person, guest, invitee, or third party and does not endorse, support, or verify any information, fact, opinion, recommendations, products, or Profiles, as applicable, of any person, guest, invitee, or third party. If a dispute arises between any person, guest, invitee, or third party, Creative Coworking shall have no responsibility or obligation to participate, mediate, or indemnify any party.


14.3. Limitation of Liability: To the extent permitted by law, the aggregate monetary liability of any of Creative Coworking Parties to you or your employees, agents, guests, or invitees for any reason and for all causes of action, whether in contract, tort, breach of statutory duty, or other legal or equitable theory, will not exceed the total amounts paid by you to Creative Coworking under these Terms and/or Agreement for the Service from which the claim arose in the twelve (12) months prior to the claim arising, except to the extent that any of the foregoing was caused by or arose out of you or your employees, agents, guests, or invitees’ negligence or misconduct.


None of Creative Coworking Parties will be liable under any cause of action for any indirect, special, incidental, consequential, reliance, or punitive damages, including loss of profits or business interruption, or for the cost of any substitute goods, services, or technology. You acknowledge and agree that you may not commence any action or proceeding against any of Creative Coworking Parties, whether in contract, tort, breach of statutory duty, or other legal or equitable theory, unless the action, suit, or proceeding is commenced within twelve (12) months of the cause of action’s accrual.


14.4. Disclaimer of Warranties: To the extent permitted by law, Creative Coworking disclaims all warranties and terms, express or implied, with respect to the Premises or any Services, including warranties, terms, or representations as to the availability, operation, performance, and/or use of the Premises or Services, or in connection therewith. Nothing in the Agreement or Terms shall be construed to give rise to any duty or obligation by Creative Coworking beyond those specifically and expressly set forth.



15. MISCELLANEOUS

15.1. Personal Property:


Creative Coworking is not responsible for any property you leave behind in the Premises. It is your responsibility to ensure that you have secured or retrieved all of your personal items prior to leaving.


Prior to the cancellation, expiration, or termination of the Agreement, your Services, and/or Membership, you must remove all of your property from the Premises.


After providing you with reasonable notice, Creative Coworking will be entitled to dispose of any property remaining in the Premises, and you waive any claims or demands regarding such property or our handling of such property.


You will be responsible for paying any fees reasonably incurred by Creative Coworking for such removal, which you shall pay upon demand of the same.


15.2. Endorsements & Testimonials:


From time to time, Creative Coworking may publish testimonials by users and members related to their experiences with the Services. These testimonials are the users’ subjective opinions, and they represent individual results.


All testimonials and endorsements of any type, format, or nature posted are not verified by Creative Coworking, and we make no warranty or representation as to their accuracy.


You should be cautious when relying on any testimonials or endorsements, and you should assume the results described therein are not typical.


Creative Coworking may also make commercial use of images and video footage of the Premises, and you expressly consent to the use by Creative Coworking of any such images or footage for commercial purposes in perpetuity.




15.3. Waiver and Release of Claims:


TO THE EXTENT PERMITTED BY LAW, YOU, ON YOUR OWN BEHALF AND ON BEHALF OF YOUR EMPLOYEES, AGENTS, GUESTS, AND INVITEES, WAIVE ANY AND ALL CLAIMS AND RIGHTS AGAINST ANY ARTIST WORKSPACE PARTIES AND RELEASE Creative Coworking PARTIES FROM ANY AND ALL SUCH CLAIMS.


15.4. Cooperation:


From time to time, and in its sole discretion, with or without notice, Creative Coworking may investigate any actual, alleged, or potential violations of these Terms.


You agree to cooperate fully in any of these inquiries.


You further agree to, and hereby waive any and all rights and legal interests in connection with any such inquiries against Creative Coworking Parties, and agree to timely provide any written confirmation as to permissions or licenses in connection therewith at Creative Coworking’s request.


You further agree to hold Creative Coworking Parties harmless in connection with any claims relating to any action taken in connection with any such investigation or inquiry.


15.5. Governing Law:


These Terms and the transactions contemplated hereby shall be governed by and construed under the laws of the State of Ohio without regard to conflicts of law provisions.


15.6. Severability:


If any of these Terms are held to be illegal, invalid, or unenforceable, said provision shall be fully severable.


These Terms shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part of these Terms, and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance from these Terms.


15.7. Nature of these Terms:


Notwithstanding anything in these Terms to the contrary, these Terms in no way shall be construed as to grant you any title, lease, easement, lien, possession, or related rights in Creative Coworking’s business, the Premises, or anything contained in the Premises, or arising from the Agreement, the Services, or your access to the Premises.


These Terms create no tenancy interest (including any security of tenure), leasehold estate, or other real property interest.


Neither party will in any way misrepresent our relationship.



 16. CONTACT INFORMATION

For questions or concerns regarding these Terms and Conditions, please contact us at:  

Email: hello@theartistworkspacecle.com  



Thank you for being part of Creative Coworking community! We look forward to supporting your creative and professional endeavors.  





Privacy Policy

Effective Date: March 15, 2025

Introduction
Creative Coworking ("we," "our," "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (https://www.theartistworkspacecle.com/ and www.creativecoworkingcleveland.com), use our services, or visit our physical coworking space, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect
 We collect several types of information, including:

  • Personal Information: Name, email address, phone number, payment details, and other contact details you provide when signing up for memberships, events, or our newsletter.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, referring/exit pages, and usage patterns.

  • Transaction Data: Payment details, invoices, and records of purchases or bookings.

  • Visitor Data: When you visit our coworking space, we may collect signin details and security camera footage for safety purposes.

2. How We Use Your Information
 We use the information we collect to:

  • Provide, maintain, and improve our coworking space, website, and services.

  • Process payments and manage memberships or event registrations.

  • Communicate with you about updates, promotions, and new offerings.

  • Ensure the safety and security of our premises, members, and visitors.

  • Comply with legal obligations and enforce our terms of service.

3. Why We Use Personal Information
 We use personal information for various reasons, including:

  • To provide seamless access to our coworking space and services.

  • To personalize user experiences and offer tailored recommendations.

  • To facilitate payments, manage billing, and process transactions securely.

  • To communicate with members and visitors regarding their membership, upcoming events, or important updates.

  • To comply with legal and regulatory requirements.

4. How We Share Your Information
 We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Thirdparty vendors who help us operate our website, process payments, and provide necessary business functions.

  • Legal and Safety Reasons: If required by law or to protect our rights, property, or safety.

  • Event Partners: If you register for an event cohosted with another organization, your information may be shared with them.

5. Cookies and Tracking Technologies
 Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your site experience.

6. Data Security
 We implement reasonable security measures to protect your personal data. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. GDPR Compliance Disclosure
 If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data.

  • The right to object to processing or restrict processing under certain conditions.

  • The right to data portability, allowing you to request your data in a structured, commonly used format.

  • The right to withdraw consent at any time, where processing is based on consent.

  • The right to lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Your Choices and Rights
 You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails by clicking "unsubscribe" in our communications.

  • Request information about how we process your data.

To exercise any of these rights, contact us at [Insert Contact Email].

9. ThirdParty Links
 Our website may contain links to third party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

10. Changes to This Policy
 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us
 If you have any questions about this Privacy Policy, please contact us at:

Creative Coworking
Address: 1641 Lee Rd Cleveland Heights, Ohio 44118
Email Address: hello@theartistworkspacecle.com